Frequently asked questions.
Our support team is available 24/7 to assist you.
Cloudmining & Hosted mining
Please keep in mind that mining is subject to a daily maintenance fee of 7% (if applicable to your mining plan) which must be deducted from the daily mining rewards.
The results of cryptocurrency mining highly depend on the price and the network difficulties of the given cryptocurrencies that you are mining. Neither of those can be predicted, so each customer must make an independent decision about the benefits of cryptocurrency mining and, in doing so, should consider the risks and their own circumstance when choosing whether to mine.
The prices displayed correspond to the rental of a computing power unit over a fixed period of 2 years.. The entire cost is included in the price displayed, there is only a 7% service fee.
For all of our cloud mining contracts, you only pay once the price displayed on the site for the duration indicated.
Note: Electrical charges, network charges, firewall and maintenance charges are included on all cloud mining offerings.
All hosted mining contracts with a fixed price per kWh have a fixed contract duration of 12 month or more when needed.
The monthly charge is based upon the measured consumption, as displayed in your control panel.
Our control panel allows you to monitor the realtime consumption, as well as to restart your miner remotely.